| I
am only getting channels 2-13 |
|
|
| I
am getting all the channels, but the lower ones are a lot fuzzier
than the higher ones. |
- Make sure that the coaxial cable you are using is of good quality
and is securely connected.
- You may also wish to borrow a neighbor's cable and connect it
to your set.
|
| I
am getting no signal at all |
- Check to make sure that your VCR is off.
- Check wall connection to see if it is properly hooked up to
an Intertech Cable outlet.
- If tuning through your VCR, make sure the TV is set to channel
3, and the switch on the back of VCR is also set to channel 3.
|
| There
are Horizontal or diagonal bars on the screen |
- Check connections
- Check for
sources of possible interference
|
| Closed
Caption is not working |
- TV station
experiencing problems or program tuned is not closed captioned.
Try another channel
- Check CATV
connection
- Press TV/CAPTION/TEXT
button to turn on the closed caption decode
|
| My
remote is not working |
- Batteries
are weak, dead, or inserted incorrectly
- Remote is
out of range, move closer to TV
- Make sure
remote is aimed at sensor
- Confirm there
are no obstructions between the Remote and the TV
- Make sure
the power cord is plugged in
|
| Snowy/Blue
Screen |
- Check connections
- Check VCR
Mode.
- Some TVs
go to blue screen during an outage. Do not assume there is a VCR
problem if you see a blue screen.
- Check the
coaxial cable connections
- Hook coaxial
cable directly to the TV eliminating the VCR.
- Check with
your neighbor to see if they are experiencing any technical difficulty.
|
| To
set your TV to receive Cable |
- Look on the
front or back of your TV set for a CATV switch (often within a
door or panel). Set this switch to CATV.
- For television
sets with a three-position switch (typically "STD/IRC/HRC"), you
want to set the TV to the STD position.
- If your TV
or VCR has a remote control, a set up or menu button on the remote
may prompt an on-screen display. Scroll through the on-screen
menu until you reach the CABLE/AIR or ANTENNA/CATV option. Select
CABLE or CATV or STD.
|
| Is
my TV or VCR cable ready? |
- First check
your owner's manual.
- If you don't
have your owners manual, here are some tips:
- If you must
manually tune in channels (like the old roll knob sets) then your
TV is most likely not cable-ready.
- If your TV
was recently purchased, or if you can use your remote to enter
channel numbers, then there is a good chance that it is cable-ready.
|
|
Troubleshooting tips
for non cable-ready TVs using a standard cable box:
|
| BOX
DOESN'T COME ON |
- Try another
electrical outlet.
- Check to
see if a light switch controls outlet.
|
| Cable
box is flipping through channels |
- Unplug at
electrical outlet then plug back in and turn back on; box will
then reset.
|
| TV
is off by one channel |
- Be sure TV
is on channel three (3); tune TV if necessary.
|
| Snowy
reception |
- Verify TV
is on channel three (3)
- If a VCR
is being utilized, VCR should be off or on channel three (3) if
on.
- Check connectors
- Check TV/VCR
mode.
|
| TV
is not turning on or off |
- Some TVs
will turn off and on with the cable box if the electrical cord
from the TV is plugged into the outlet on the back of the cable
box. Try the Cable box power.
- Some TVs
lose programming and revert back to channel two (2) or turn off
with the cable box but will not come back on.
- This type
of TV would be best utilized plugged into its own outlet.
|